Outstanding spare parts availability

Customers and dealers praise Dürkopp Adler on the Texprocess Americas 2012

"The spare parts service of Dürkopp Adler is the best in the industry!" says SAM Caudo from the sewing technology specialist DASEC in Australia. Similar opinions were heard often on the Texprocess in Atlanta in April 2012. No wonder in the light of an availability of nearly 95% for a couple of thousand wear & tear parts that Dürkopp Adler carries on stock.

Since many years, Dürkopp Adler is well known as a really reliable spare parts supplier amongst the big sewing machine brands. Nearly 40.000 spare parts can be delivered in short time. The key for this outstanding service is a sophisticated supporting software and experienced experts who know the requirements of the customers.

Dürkopp Adler customers appreciate the very good parts availability which is often decisive when purchasing an industrial sewing machine. The compentence in parts logistics also made customers ask for compatible parts for other brands. The professionally managed online shop sew24.com was the reaction to this demand from the market.

"We are really happy about the positive feedback", says Thomas Brinkhoff, manager parts business at Dürkopp Adler. "Our customers also fight with timelines and logistic challenges in their business. That is why we do everything to be a reliable partner for them."