Quick – easy – low priced – without risk. These are the characteristics of our

exchange service for electronic components.

This means: Immediate shipment of tested exchange equipment at calculable

competitive costs. Thus, highest availability of your machines is ensured.

This is an additional module of the global Dürkopp Adler Premium Service

which targets to increase your productivity and the recoverability of the

machines as well as to reduce risks at our customers.

How does it work?

Step 1

Please send your local sales partner the material number of your defective equipment together with

a description of the error. This is already sufficient to place the order under the

below stated conditions (see reverse side).

Step 2

An available exchange equipment is immediately send to you to a fixed price

plus freight charge.

Step 3

You send us your defective equipment within 14 days after your order. We

check and repair the same and use it as a “new” tested exchange equipment.

No risk

• You receive a 12 months warranty on the exchange equipment.

• In case that in your and our tests we find out that the defect was not caused

by the exchanged equipment, then you only have to pay a EUR 25 lump sum

plus the freight charge.

Contact your local sales partner.

Adress to send the defective equipment to: